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The recent British Airways IT failure that caused extensive flight delays and cancellations is likely to lead to a flood of legal claims. It is a complicated area of law, which is governed to large extent by European legislation. The main types of air travel-related claims are: Denied boarding; Cancellations; and Long flight delays. Are … Continued

With nearly 200,000 passengers having faced flight disruption due to British Airways (BA) IT failure, many people may be unaware of your legal rights. European legislation affords protection to passengers travelling within the EU.  In light of the disruption, we answer key questions about the BA delays below. Must I be provided with food and … Continued

We have all been there, in the airport departure lounge with a screen telling us that our flight has been delayed and our dreams of being on the beach by lunchtime slip away by the minute. What can air passengers do if they find themselves in this situation – and what are their legal rights? … Continued