Consumer contract information under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
The service we will provide
Lyons Davidson is an independent legal practice assisting clients by providing legal services.
How can you contact us?
Our main reception telephone number is 0117 904 6000. Our main fax number is 0117 904 6006. Our email address is [email protected].
You can write to us at 43 Queen Square, Bristol, BS1 4QP
Where possible we will provide our services to you on a fixed fee basis. If the nature of the specific service or your instructions mean this is not possible we will work out our charges by multiplying a case handler’s hourly charging rate by the time they have spent on your matter.
We believe that our charges should reflect the value of our services to you, so we may take into account how complicated your case is, how urgent it is, the value, specialist skills, and the amount of responsibility we accept.
Further detail about our charges is included in our initial letter, Our Agreement With You (or Engagement Letter) and in our Terms of Business. Where our services are funded by a legal expenses insurer this will be set out clearly in these documents
How long will it take?
All matters are individual and it is not possible to be precise about how long your matter will take. Your case handler will provide an indication of the likely duration of your matter.
Your right to cancel
You have the right to cancel your instructions to us without cost up to 14 days after our initial communication with you. You can cancel your instructions by using the contact details provided above or by completing the cancellation form attached. If you have made an express request that we start work early on your behalf, then we may ask you to pay an amount in proportion to the service provided. If you cancel after that period, you will be charged in accordance with our terms of business.
Code of Conduct
We are regulated by the Solicitors’ Regulation Authority (SRA) and we must abide by the SRA Code of Conduct. That Code of Conduct can be found here.
Download a copy of our cancellation form for printing and completion.