Lyons Davidson is a national law company that specialises in insurance law litigation, with experience that stretches back over four decades. We work closely with our insurance business partners to provide a service that delivers a customer service that is high quality and matches their core values and tone of voice so that the move to litigation provides a seamless experience.
We work with a wide range of personal lines and commercial and legal expense insurers including:
- Arc legal services
Our file management services have been developed over many years to help us manage a cost effective service with the reminders, updates and escalation to ensure that our service levels are met. We are experienced in delivering large scale contracts, usually on a sole provider basis nationally, with well-developed management information capabilities that allow us to demonstrate claims progression and service delivery.
A key element of our approach is collaboration. We work closely with our business partners and aim to be a strategic partner, helping advise and innovate, challenging processes and products so that we always look to help improve the customer journey.
We have a wealth of experience in dealing with all manner of insurance claims and services, ranging from large scale management of Small Track claims to multimillion-pound litigation. We offer a range of services to insurers, including:
- 24/7 legal helpline
- Motor, Household and Commercial Legal expenses fulfilment
- Defendant litigation services
- Recovery of motor and property outlay
- Legal costs services
These schemes can be tailored to your claims operation to maximise the way you use your existing resources and so that we can provide complementary legal services.
Our insurance litigation solicitor teams are highly experienced in all aspects of the litigation process from commencement of proceedings right through to trial. If judgment is obtained following a trial and payment is not made promptly, we can advise on all the options for enforcing judgment and recovering outstanding debt in the most cost-effective manner.
We are happy to talk to you and give you detailed proposals for claims-handling services that meet your particular requirements.
"My case handler was very knowledgeable about the legal process, and communicated with us very efficiently, explaining every step of our case with clarity and managing our expectations accordingly. They also showed a great deal of empathy and made us feel confident.